Vision

Tuned In Consulting works predominately with the health, community and welfare sector to improve practice and ensure high quality services. We believe that the sector as a whole, and the individuals who work within it, do so because of a desire to achieve excellent outcomes for the community members they serve.

As a company we believe we should be ‘tuned in’ to the needs of our clients (the workers and services), their clients (the wider community) and also current research and literature, both in a clinical and also management context.

We work with a range of Government and non-government services, in Australia and the UK to improve their provision and continuously improve practice and skills. We carefully consider the work we undertake, and the agencies and individuals with whom we partner.

Aims

  • Engage organisations and individuals in the process of continuous professional improvement.

  • Work to improve understanding and application of the evidence base within the sector and its implications for service provision.

  • Use constructive clinical supervision and personalised management coaching to develop individuals and service delivery. We believe that in order to offer high quality, professional services, workers and managers both need and deserve excellent mentoring and coaching.

  • Through tailored strategic planning days, service reviews and evaluations we aim to cultivate and improve organisations’ practice and service delivery.

  • Design specialist, tailored curriculum and training that grows and challenges individuals and the sector.

We have a commitment to high quality, innovative and professional practice, working for those who are often the most disadvantaged in the community. This is core to the beliefs of the company. We believe those working in the sector should be challenged to regularly assess the ‘fit’ of their approaches, be assisted to be innovative and effective in their practice, and have the maximum positive impact, while providing value for money. The clients / consumers / customers they serve deserve no less.

Areas of Speciality

Areas of Speciality include: Health, Attachment and Trauma, Child Protection, Domestic Violence, Supervision and Management Approaches, Emotional Intelligence in Team and Service Management, Vicarious Trauma and Vicarious Resilience, Out of Home Care, Fostering and Adoption, Management Consultancy, service review & evaluations, training and curriculum development.

Complex Assessments

Tuned In Consulting offer specialist independent child protection, carer, guardianship and adoption assessments. This are conducted most often for the Department of Community Services, NSW, but also for Non-Government Agencies and interstate. We are Certified Adoption Assessors and recognised as Expert Witnesses for the Supreme Court of NSW. We are most often engaged for Complex Child Protection matters involving Domestic and Family violence, Emotional Harm, Neglect or Infant Assessments.

The Principals of Tuned In Consulting are Accredited Independent Assessors (IA) with Family and Community Services, as well as trained Certified Adoption Assessors (CAA).

Mediation and Family Group Conferencing

Tuned In Consulting are registered providers and trained in Family Group Conferencing with the NSW Department of Community Services. We are also engaged for mediation in care and out of home care matters and proceedings. Tailored quotes can be provided on a case by case basis. Advanced level Contact Supervision can also be provided.

 

As an Australian-based company, Tuned In Consulting recognises the traditional owners of the land on which we work and pay our respects to elders, past and present.